Robotic Process Automation (RPA) has not remained a privilege anymore – it’s become a common need for countless businesses out there. The main objective of this technology is to reduce the amount of time and effort that is required by employees who execute time-consuming and repetitive operations. The practice isn’t anymore in its early years – we can see plenty of advancements in the way software robots take over routine activities and perform tasks that replace clever humans.

The goal of RPA is not just to help businesses automate their tasks easily, reduce the rate of mistakes, but also save a lot of time and money and free up their resources to focus on more important tasks in the workplace. The combination of artificial intelligence (AI) and machine learning technologies ensures growth, making the robotic process automation industry booming right now. In this guide, we are showing you the latest RPA trends and predictions for 2022.

1. Safety continues to be essential

Safety has always been a priority when it comes to robotic process automation (RPA). The current RPA practices extend beyond pilot projects, where RPA is deployed in both internal and external operations. In that manner, companies have powerful data sets which are accessible to acquire critical insights as a result of further optimization through RPA practices.

2. More SMBs are shifting to RPA

Small to medium-sized businesses, also known as SMBs, are showing exceptional interest in robotic technology practices. As the technology matures, SMBs with less than 1,000 employees seem to be the right fit for it. We’ve already seen numerous projects where SMBs not only participate but benefit from and see the huge potential of automation through robotics.

3. Employees will willingly embrace RPA

Another one in the list of RPA trends for 2022 is the fact that more and more employees are willingly embracing RPA. While in the beginning, the fear of job loss was high, tables are turning now, and employees are realizing that doing repetitive tasks only blocks their creativity and is better off being replaced by robots. We can safely say that in the current stage of awareness, RPA is maturing even more, and more employees from everywhere around the globe are starting to participate in automation projects.

4. Intelligent automation

A practice known as intelligent automation (IA) works by combining RPA and artificial intelligence, empowering end-to-end processes and accelerating digital initiatives. Currently, there are plenty of enterprises that try to augment RPA with AI and, in that manner, expand the possibilities of automation, covering various scenarios. With cognitive bots, data-based decisions are possible, resulting in a well-functioning hybrid workspace.

5. Hyper automation is among the next goals for the RPA technology

While we mentioned intelligent automation before, there is also hyper-automation which is a target. Here, enterprises that already benefited from RPA automation are looking at the next stage in which technologies like AI or Process Mining can benefit them. There is no secret that we will see plenty of automation benefits in the future.

6. The technology will still be difficult to scale

RPA trends are beyond the pilot stage right now, and many organizations are looking for ways to scale their operations and give RPA greater and more widespread use. However, there are obvious difficulties with that, mostly because RPA is not meant to move one company’s tasks completed but to automate certain elements of the workforce and free up time and resources in certain ways. Heavy maintenance and RPA support loads will remain obvious challenges when it comes to scaling.

7. Greater integration is on the horizon

We already mentioned how RPA is maturing as a technology. If we couple that with the fact that other technologies (like AI or machine learning) are also maturing, it is easy to see that intelligent systems will be even more integrated. A good example of that is RPA bots, which currently focus on some tasks based upon logged procedures, but could expand based on AI and its great ways to imitate human behavior or machine learning and the seamless interconnection between departments or sectors.

8. Collaboration will remain an important topic this year

Active collaboration will always be needed, and as the RPA technology matures and the adoption picks up, governance would become a fundamental paradigm. Here, collaboration will be key to improving processes and helping this technology mature. Therefore, it is expected for greater collaboration between technology and business teams.

9. The number of automation-related acquisitions will rise

Seeing how usable the technology is, the applications where we see robotic process automation (RPA) will increase, which will bring more automation-related acquisitions. Besides integration and ways to connect various systems to RPA, we will see more consolidations and acquisitions, where automation providers will combine their foundations to handle various parts of the robotization value chain.

10. RPA as a service

We all know how software programs were initially designed to solve tasks for specific companies and were custom-coded in many ways. Later on, as technology evolved, software became a necessity for even more companies, which brought the world to something known as SaaS (software-as-a-service). In a similar way, we could see companies offering RPA automation as a service and helping vendors automate their tasks and free up a significant amount of time and resources.

Final thoughts

In the end, we can safely say that RPA is an industry that will continue growing at a rapid pace. Its advantages are numerous that help businesses to run their operations with greater autonomy, efficiency, and ease. However, the big picture is telling us that greater automation is needed and that RPA processes are maturing fast, with many initiatives being underway. If you can see the potential benefit of RPA and how it may help your company to take its business to new heights, now is the perfect time to contact us – we are here to talk with you about providing a more personalized and improved client experience.

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