Let’s face it – we keep on seeing the word “quality” everywhere around us. Even in the business world, it seems like it is a buzzword and a goal for many organizations. Plenty of businesses tried to give it a new meaning, too – for instance, some coined the term TQI (Total Quality Improvement)
The automotive industry has been in a tight relationship with automation over the past decade. However, besides autonomous driving systems and features that make modern cars more automated in many ways, automation also happens on a transactional level – more specifically, the auto loaning process. The scope of operations that automotive companies now need
The craze around Business Process Outsourcing (BPO) initially started in the mid-to-late 1990s, when British Airways opened its first call center in India and was quickly followed by GE Capital and many other large organizations. Thanks to this process, companies can focus on their core competencies – some forecasts show that this market will
Professionals nowadays see Robotic Process Automation (RPA) as a set of technological enhancements that are deployed in robots that mimic human behavior. Basically, RPA proves that software can do all or a lot of the basic things that people do through keyboards. From detecting screen writings to providing specific inputs, doing predefined actions is
Nowadays, businesses look for ways to find the best employees – employee onboarding is the first and most important step in an employee’s journey with an organization. Therefore, everyone is in dire need of an optimized onboarding experience. Doing that, the human resources (HR) team can improve employee-organization engagement, and top management can be
Let’s face it – industries and sectors like insurance are full of repetitive and mundane tasks carried out by employees whose time and skills are rarely dedicated to more value-added tasks. Some of the day-to-day tasks such as personal and commercial insurance involve things like underwriting and onboarding, policyholder services, processing of claims, and
Robotic Process Automation (RPA) has not remained a privilege anymore – it’s become a common need for countless businesses out there. The main objective of this technology is to reduce the amount of time and effort that is required by employees who execute time-consuming and repetitive operations. The practice isn’t anymore in its early years
We all know that ‘change is the only constant’ that is required to charter on the glorious path of progress. But when it comes to its application, most fear and subsequently resist. Change is not a popular concept at the workplace either. No matter how far-reaching the benefits of that change would be. And
