Robotic Process Automation (RPA) in HR is increasingly becoming popular. HR professionals are recognizing its benefits and increasingly embracing it to transform the landscape of HR operations.
According to UiPath, a pioneer in the field of automation, RPA brings enormous value for any organization, like:
- Saves 40% of employees time
- 10x fast employee onboarding
- Reduces manpower cost by 60%
- Reduces processing time by 85%
- ROI achieved within 4 months of RPA roll-out
There are several business processes that can be automated using RPA to reap such enormous benefits. This blog will explain to you what those HR processes are and how you can gain from automation.
Popular Use Cases of RPA in HR
1. Shortlist Resumes
Intelligent automation can process hundreds of resumes in minutes and help you save enough time and resources required to perform this critical task. RPA bots automatically analyze resumes based on the listed job descriptions. Information gathering and comparison are done through predefined rules. Those who match the job criteria & eligibility are invited for a skill test round or interview, the rest all receive an auto rejection mail. All without any laborious efforts.
2. Provide an Offer
Most of the terms and conditions of an offer letter are quite similar for all employees with a few exceptions based on seniority. But some components are completely distinct like salary structure, designation, name, address, etc. By implementing HR automation you can enable RPA bots to collect required unique data from different applications/files and prepare a customized offer letter. It helps HR professionals to prepare offer letters in a quick time. That too while eliminating the chances of errors. Intelligent RPA also assists in monitoring the progress and processing of returned documents.
3. Easy Onboarding
Ask any HR professional about that one HR process that they find very tedious and mundane, you will find the name of ‘Onboarding’ at the top. To complete this process, HR professionals need to collect data from different sources, create new email accounts & user accounts, provide access rights along with many other things on the day of joining. HR automation simplifies all such work by executing a workflow based on the company’s guidelines and set principles. Robotics in HR also enables HR departments to initiate employee ID creation tasks – swiftly & easily.
4. Expense Management
There are various types of allowances that many companies offer apart from regular basic salaries like travel allowance, food allowance, etc. HR professionals need to collect receipts, check authentication, send for approvals to various people, and finally provide a legitimate amount to the concerned person. Sometimes due to late approvals, misplaced receipts, or unclear but authentic expense claim reasons delay the payment and have a negative effect on compliance reporting and employee satisfaction. HR automation solves this challenge by enabling HR professionals to digitize this crucial process for better transparency and management. Intelligent automation bots are programmed to verify individual expenses in order to process the payment as per the company’s rules and regulations.
5. Payroll Automation
It is an integral and important part of any HR system to process employees’ salaries. Robotics HR and staffing solutions help HR people to verify biometric attendance and timesheet automatically. Intelligent automation captures data from different systems and prepares a report of the final payout. It lists discrepancies if found any, and directly sends a report to the concerned authority to take corrective measures. Moreover, intelligent automation simplifies various tasks like Employee Compensation, Benefits, Incentives, Tax Deductions, Statutory Compliance, etc., to ease the job of HR professionals.
6. Compliance Management
Every company has to follow certain rules as mandated by the government to carry out its business operations. The HR industry is no exception to it. When a company operates in multiple geographical locations governed by different states, it has to follow several distinct policies as per the rules of the land. But running day-to-day operations keeping in mind different policy records becomes difficult. Especially when there are frequent regulatory changes happening at some or the other location and you have to collect data from disparate sources to implement changes internally. Robotic process automation (RPA) solutions help you solve this problem with ease and assist in managing compliances without any hassles. RPA bots flag alerts when they encounter any violation and help enterprises to know in advance to avoid legal penalty.
7. Data Management
In today’s digital age, employees deal with electronic data. They work with different files and process enormous data to carry out their regular operations. Intelligent automation enables HR professionals to manage their employees’ data with utmost accuracy and security. It makes data management better by providing facilities like auto data backup and migration. You can organize data in a logical way and process data at enhanced speed during all data processing operations like data storage, data retrieval, and data mining. Faster processing of data makes HR operations more efficient and helps execute tasks with great pace. Moreover, with smart process automation (SPA), you can process both structured and unstructured data without any trouble.
8. Employee Exit
Moving to greener pastures for better career growth is a common trend these days. Employees come and leave when it becomes a necessity. But while carrying out the exit process, HR people need to execute various things for a smooth transition. RPA in HR can be used to make this process better and smoother. RPA bots can generate exit documents, conduct exit surveys, send notifications for NOC by various departments, and process final payment or outstanding dues in case of any violation. Most of these processes are manually done and hence are prone to errors and inaccuracies. RPA makes this task fool-proof and helps clear the fool and final settlement quite earlier than usual.
Final Words
HR professionals deal with a lot of paperwork. They usually spend the majority of their time doing repetitive and rule-based jobs. It not just consumes their bandwidth but gives them less time to focus on strategic tasks like improving training, optimizing employee engagement programs, bringing workplace innovation to boost productivity, etc. It is thus a wise idea to digitize HR operations using RPA to bring greater prosperity for the organization.