Powerful Tips for Successful RPA Implementation

Today, every enterprise understands the importance of robotic process automation (RPA). Several have already embraced it and many others are on the path towards their digital transformation. But embracing a new technology is not an easy task to manage. Successful RPA implementation is the most crucial aspect of an enterprise’s automation journey. A standard and advanced implementation approach is thus required so that you can easily make landmark technological advancements for the betterment of your organization.

Here, in this blog, we are covering those 8 important aspects that can help you in implementing an RPA solution with ease.

Once the destination is known, it becomes easy for the traveler to start the journey towards that rightful goal. If that is not defined, the chances of reaching the wrong place rise high. And no one wants it. At least not at a place like RPA where significant cost is involved. It is thus necessary to clearly list out all the business objectives and expectations that you have with RPA technology. Also, enterprises should define a specific set of milestones along with quantifiable output in a specific time frame. Involve various stakeholders to make this process effective and document all primary business objectives with precision to attain targeted success within the stipulated time frame.

Successful implementation of the RPA platform is very much dependent upon the processes you want to automate. Therefore, before picking up the processes, analyze them in detail. As not all business processes are efficient enough to automate and prove beneficial for business. Check and pick those processes first that are highly repetitive, rule-based, high-in-volume, and mundane. There are various RPA tools available in the market that can help you record business processes and assist you to analyze them better at a minuscule level. It helps in better understanding and decision making. Keep complex processes at bay during the initial robotic process automation implementation stage.

Even if a business process looks easier to automate does not always necessarily mean that it will be economically feasible too. And unless it is financially viable, there is no point in automating that particular business process. Therefore, once the selection of processes is done, do a proper cost-benefit analysis.

• Check how much time, money, and effort currently that process takes and compare those stats with automated processing
• Compare the investment and expected return on investment

Check these things for all business processes to automate using RPA technology and then take the right decision. Nowadays, most of the RPA vendors also provide free ROI analysis details to help you make informed decisions.

There are several RPA tools available in the market but each one offers different functionalities. You should have a crystal clear understanding of your RPA objectives and based on those parameters you should choose the best robotic process automation software. Why? Because it has been observed that an automation project fails to meet desired expectations if the right RPA tool is not chosen.

Some of the key characteristics that you should consider while picking an RPA tool are:

• Easy to use
• Faster development time
• Ability to perform even complex tasks
• Integrates well with existing IT system
• All types of automation can be done
• Economically viable
• Allows multi-tenancy
• Helpful in maintaining business compliances

Take all stakeholders along since the beginning. Whether it is the IT team, Marketing team, Finance team, or any other division. Brief all stakeholders about the automation plan, listen to their views and clear all the doubts they might have related to the RPA platform. Many usually have reservations about automation and fear through its implementation. This anxiety causes resistance in later stages. Therefore, winning their confidence is a must for a successful roll-out of RPA in the workplace. There are numerous benefits that RPA provides to boost the morale of employees. Enlist them and discuss such things with all stakeholders in a smart and careful manner.

Robotic process automation implementation is not an easy job. It involves a significant amount of money, time, and effort. Whatever you choose to implement, think of RPA as a long-term solution. Even though it starts giving you benefits post-roll-out in many ways, only continuous usage of it can help you see those remarkable results that you desire to see. After automating repetitive processes, you can start automating complex processes with its integration with AI and ML technologies. Prepare a workflow, which processes you want to automate first and work on it step by step to implement complete automation.

A few things to be considered before robotic process automation implementation (actual roll-out):

• Give training on the RPA platform to all employees.
• Check for IT compatibility and verify all technical requirements needed for RPA.
• Prepare a contingency plan ( in case of an unexpected or distasteful eventuality).
• Test the software in a virtual environment and check its working. If found any mismatch as per expectations, involve RPA developers in it and rectify all issues.
• Prepare a skilled maintenance team for effective monitoring and support (24/7).

Last but not the least. Once a successful RPA implementation is done, keep track of key performance indicators that define the health of the new RPA system. Track, analyze, and document the performance of RPA bots in achieving business goals. Note down the things in detail where you find lagging, and give special attention to manage the shortcomings. In the next iteration of improvement, work with the RPA development team to improve functionalities.

RPA plays an important role in digitizing and automating business processes. It helps increase productivity, eliminates waste, reduces errors, and enhances customer satisfaction. Its benefits are far-reaching and results are everlasting. Therefore, it is vital that its implementation approach is efficient and full-proof.